Privacy Policy

Data privacy is of high importance for Vamika and we want to be open and transparent with our processing of your personal data. 

We therefore have a policy setting out how your personal data will be processed and protected.

 Who is the controller of your personal data? 

Vamika, is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law. 

 Address 

 Companies register: 

Company registration number: _____.

Authorised representative: ______

VAT registration number: VAT NO. _____

Where do we store your data?

The data that we collect from you is stored within the Vamika group.

 Who access your data? 

Your data may be shared within the Vamika group. 

We never pass on, sell or swap your data for marketing purposes to third parties outside the Vamika group. Data that is forwarded to third parties, is only used to provide you with our services. You will find what categories of third parties under every specific process below.

 What is the legal ground for processing? 

For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

 What are your rights? 

Right to access: 

You have the right to request information about the personal data we hold on you at any time. You can contact Customer Service that will provide you with your personal data via e-mail.

 Right to portability: 

Whenever Vamika group process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data in a structured, commonly used and machine-readable format transferred to you or to another party. This only includes the personal data you have submitted to us.

 Right to rectification: 

You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. If you have a Vamika account or membership you can edit your personal data under your account and membership pages.

 Right to erasure: 

You have the right to erase any personal data processed by Vamika at any time except for the following situations.

*you have an ongoing matter with Customer Service

*you have an open order which has not yet been shipped or partially shipped

*you have an unsettled debt with Vamika group, regardless of the payment method

*if you are suspected or have misused our services within the last four years

*your debt has been sold to a third party within the last three years or one year for deceased customers

*your credit application has been rejected within the last three months

*if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules.

 Your right to object to direct marketing: 

You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes.

You can opt out from direct marketing by the following means:

* following the instruction in each marketing mails

* by editing the settings of your Vamika account

 Right to Restriction :

You have the right to request that Vamika group restricts the process of your personal data under the following circumstances:

*if you object to a processing based __ legitimate interest, __ shall restrict all processing of such data pending the verification of the legitimate interest.

*if you have claim that your personal data is incorrect, Vamika group must restrict all processing of such data pending the verification of the accuracy of the personal data.

*if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead

*if Vamika group no longer needs the personal data but it is required for your to make of defending legal claims.

 How can you exercise your rights? 

We take data protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights stated above. You can always reach them at vamika.prateeksha@gmail.com.

 Right to complain with a supervisory Authority: 

If you consider Vamika group to process your personal data in a incorrect way you can contact Customer Service. You also have the right to turn in a complaint to a supervisory authority.

Return and Refund:

We hope you love our products always, and never need to come to this page. But in an extremely rare case that you do, here is our returns policy:

Refund 

Oops. There is none πŸ™

Return 

NO RETURNS AS ALL PIECES ARE MADE TO ORDER. Products will be shipped to you within 10-15 days from the date of order placed. All orders placed are non-returnable. In the case of any alteration requirement of purchased piece within 14 days, please drop a mail at vamika.prateeksha@gmail.com 

Exchange 

 Once the vamika pieces are sold they can be exchanged for replacement in a bigger or a smaller size (provided the aforementioned terms and conditions are met). Customer gets a credit note, only when the desired size of the product is not in stock.

If the product is not from sale section then itwill not be eligible for size exchange

Exchange/Return not accepted if Customer does not like the material or colour of the dress, we suggest that the customer should read the product description & have a look at all the pictures before ordering. You can also mail us at vamika.prateeksha@gmail.com  to know more details about the product if needed

Exchange/Return not accepted if the product is washed and worns